Lokta

Lokta helps banks, NBFCs, fintech lenders and lending service providers (LSPs) manage the work after loan approval: servicing, monitoring, collections and recovery.

As a loan book grows, payment queries, follow-ups and exceptions can spread across teams and spreadsheets. Lokta brings those workflows and their evidence together on the loan record.

Work the live book

• Service accounts and resolve borrower queries.

• Monitor portfolio signals and route exceptions.

• Coordinate collections, promises to pay and recovery follow-up.

• Keep loan accounting and reporting tied to the servicing record.

Keep people in control

AI agents read, draft, route and propose within lender policies. Deterministic checks and required approvals govern changes to the book. Actions and decisions are logged for review. Policy changes remain subject to human review; improvement is measured, not assumed.

Built by lending technologists

The team building Lokta helped shape Apache Fineract and has built lending systems at scale. That experience informs Lokta's focus on controls, reliable records and auditable operations.

See the workflows and controls: https://lokta.ai/products/ai-loan-servicing/

Discuss your loan book

Request a 30-minute discussion about your servicing and collections workflows: https://lokta.ai/contact/