Optima Communications International
Outsourcing and Offshoring Consulting in Canada
Overview
Optima Communications International (OCI) is a Canadian contact center and business process outsourcer (BPO) specializing in regulated and complex industries, including utilities, financial services, and insurance.
Operating exclusively from Canada, OCI supports organizations that require high standards of regulatory compliance, data security, and customer-experience quality.
OCI delivers inbound and outbound contact center services in environments where accuracy, agent training, and operational governance are critical. The company has deep experience supporting utilities and financial services organizations, including the management of sensitive customer interactions, billing inquiries, service enrollments, and compliance-driven communications.
For life insurance programs, Optima works through its specialist entity, Optima Insurance Services, whose LLQP-licensed advisors provide complete support to life insurance companies operating in Canada.
Industries served: Utilities, Financial Services, Insurance, regulated industries
Delivery model: Canada-based contact center operations through three sites
Tagline
Optimum results through quality customer contact with value-added servicing to a select group of long-term clients.
EMPLOYEES
501-1,000 employees
FOUNDED
1992
HQ
Toronto, Ontario
TYPE
Privately Held
Location
- Street
- 144 Front Street West
- City
- Toronto
- Region
- Ontario
- Postal code
- M5J 2L7
- Country
- Canada
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FAQ
What is the company name?
optima.net is the website of Optima Communications International.
What is the industry of the company?
Optima Communications International (optima.net) is in the Outsourcing and Offshoring Consulting industry.
What products and services does the company offer?
Optima Communications International (optima.net) lists these specialties: service à la clientèle, Vente d'assurance vie, Vente d'assurance santé, Ventes d'Assurance voyage, Ventes de services financiers, Dupport technique, Centre de contact, Backoffice, B2B Business Process Outsourcing (BPO) , Service public professionel, Optimisation des services de vente, Optimisation des processus commerciaux, Optimisation du service à la clientèle, Multi-channel Customer Contact, B2C Business Process Outsourcing, Regulated Industries, Financial Services, Utilities, Insurance, and Life Insurance.
When was the company founded?
Optima Communications International (optima.net) was founded in 1992.
How many employees does the company have?
Optima Communications International (optima.net) has 501-1,000 employees.
What is the company type?
The company type of Optima Communications International (optima.net) is Privately Held.
Where is the company headquartered?
Optima Communications International (optima.net) is headquartered in Toronto, Ontario.
What is the address of the company?
The address of Optima Communications International (optima.net) is 144 Front Street West, Toronto, Ontario, M5J 2L7, Canada.
What are the social media accounts of the company?
The social media account of Optima Communications International (optima.net) is LinkedIn.
Social media