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Lufthansa InTouch

Airlines and Aviation in Germany

Overview

#MakeSomeonesDayEveryDay

Lufthansa InTouch is the Competence Centre for customer service to passengers of Lufthansa and related airlines. We cover the entire range of services for airline travelers. This includes call, claim and email handling as well as ticketing, Web and Social Media support.

Lufthansa InTouch operates from six Customer Service Centers worldwide. Headquarters are based in Berlin, Germany. About 3000 Customer Service Consultants assist our clients in more than 26 languages, 24 hours daily.

As a 100 percent subsidiary of the Lufthansa Commercial Holding, Lufthansa InTouch provides mainly services for all major Lufthansa markets and its brands. The proficiency of our staff combined with over a decade of experience in Customer Service, enables Lufthansa InTouch to lead by example in the competitive customer service environment.

Tagline

We are the best at being InTouch! Our goal is to #MakeSomeonesDayEveryday

EMPLOYEES

1,001-5,000 employees

FOUNDED

1999

HQ

Berlin

TYPE

Privately Held

Location

Street
Ullsteinstr.138
City
Berlin
Region
—
Postal code
12109
Country
Germany

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FAQ

What is the company name?

lh-intouch.com is the website of Lufthansa InTouch.

What is the industry of the company?

Lufthansa InTouch (lh-intouch.com) is in the Airlines and Aviation industry.

What products and services does the company offer?

Lufthansa InTouch (lh-intouch.com) lists these specialties: Customer Service, Travel Support, Reservations, Direct Sales, Baggage Claims, and Technical Support.

When was the company founded?

Lufthansa InTouch (lh-intouch.com) was founded in 1999.

How many employees does the company have?

Lufthansa InTouch (lh-intouch.com) has 1,001-5,000 employees.

What is the company type?

The company type of Lufthansa InTouch (lh-intouch.com) is Privately Held.

Where is the company headquartered?

Lufthansa InTouch (lh-intouch.com) is headquartered in Berlin.

What is the address of the company?

The address of Lufthansa InTouch (lh-intouch.com) is Ullsteinstr.138, Berlin, 12109, Germany.

What are the social media accounts of the company?

The social media account of Lufthansa InTouch (lh-intouch.com) is LinkedIn.

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