Guester

Guester is the AI-native Hotel Operating System built for independent and small-chain 4- and 5-star hotels.

Hotels already have software. What they often lack is one clear operating view. PMS reports, guest reviews, rate data, team messages, tasks and shift handovers live in different places, slowing decisions and hiding what matters.

Guester sits above the hotel’s existing PMS as the intelligence, workflow and action layer. The PMS remains the system of record. Guester combines PMS data with operational, commercial and guest signals, then turns them into clear priorities for owners, general managers and hotel teams.

At the center is the Morning Brief: a two-minute daily overview of occupancy, arrivals, availability, revenue outlook, guest sentiment, overnight handover notes, team activity and the day’s priorities.

The platform brings together:

• Morning Brief and executive intelligence

• PMS-connected operational insights

• Reputation management and AI-assisted review workflows

• Department workspaces, tasks, tickets and shift handovers

• Rate and competitor intelligence

• Guest experience and agency distribution workflows

Built from firsthand front-desk experience, Guester helps independent hotels replace fragmented workflows with faster decisions, better coordination and more time for guests.

Launching first in Türkiye, with Europe and MENA next.

Learn more or request a demo: https://www.guester.co/