First Focus

Your IT provider keeps the lights on. But is it making your business faster, smarter, or more productive?

That's the difference CORE makes. It's managed IT built for the AI era, combining everything your business needs to be productive into one partnership.

What CORE includes:

✓ AI implementation (Microsoft Copilot, ChatGPT, Claude, or our multi-model platform, Hatz)

✓ Business automation and workflow design

✓ Essential 8 Maturity level 1 aligned cyber security

✓ Data governance

✓ Managed SharePoint

✓ System maintenance and monitoring

✓ IT support with same day SLAs

✓ Technical account management

✓ Training and adoption built around your actual workflows

✓ Service requests under 4 hours included

Beyond CORE, First Focus also delivers cloud and infrastructure, connectivity, unified communications, IT strategy, software development, and procurement.

Rated Australia's #1 mid-market MSP for nine years running (Cloudtango).

One of the first OpenAI Services Partner in Australia and New Zealand.

400+ staff across Australia, New Zealand, and the Philippines. Over 800 businesses and 30,000 end users supported.

Every client gets a dedicated support pod that knows your environment, and a Technical Account Manager focused on your outcomes, not commissions.

Built for businesses with 20 to 200 staff across multiple locations. If you want IT that does more than just keep things running, let's talk.

LinkedIn account team:

Melissa Hoarau – Community Manager

Lars Asveld – Digital Marketer

Unnati Tayal – Marketing Coordinator

Brendan Ritchie – Chief Growth Officer