Client Insight Limited

How much do you know about what clients think of your service?

Could you be missing the opportunity to sell more work to existing clients?

Could there be lurking client issues you are unaware of?

What are you missing?

Client Insight is a feedback system provider and consultancy.

We exist to help our customers strengthen, repair, and sell deeper into their client relationships.

We believe if you want to grow your business you need to talk to your customers. Surveys and happy sheets won’t do it. We help you have powerful conversations with your customers. We then help you take action individually with each customer so that they see a difference, you see a difference, and most importantly your business sees a difference.

Everything is tracked in a secure online platform where you will see the issues and progress made in addressing them.

We work with business to business organisations who wish to:

- assure themselves that their clients are being looked after, consistently

- develop their strategic accounts

- identify their points of difference from competitors

- grow their business from existing clients

- share and build on best practice in the business

- identify relationships at risk

- reduce churn

- identify under-performing parts of the business

- be a source of testimonials and stories.

“Your interviewers get more out of a 15 minute conversation than anyone we’ve used before”.

Chief Executive, Communications firm.

“Additional information that comes from the interviewers, not just from the scores and forms, has proved to be really important and has added to my understanding”.

Director, firm of Leadership consultants.

“This is really good, we should do more of this.”

Director, Investment firm.

“Some systems can be very cumbersome, but the Client Insight platform is very easy to use.”

Manager, firm of Leadership consultants.

For more information find us at www.client-insight.com