Citizen Media Network (CMN) - Member of DC Group

Backed by in-house expertise and experience, CMN is a strategic Online Reputation Management (ORM) and Communication Advisory Agency, going beyond traditional PR to help brands Monitor, Manage, and Mend their reputation through our tested and proven 3M approach in the digital era.

We combine media intelligence, AI-driven analysis, and crisis communication expertise to safeguard organisations from misinformation, online crises, and narrative manipulation.

CMN delivers a seamless, integrated communications experience by tapping into the extensive resources and expertise within the DC Group.

“Beyond PR, Protecting Reputation”

Our 3M Approach

01. Monitor – Detect emerging risks, sentiment shifts, and misinformation in real time.

We utilize CMN's exclusive, custom-built hybrid social media monitoring system. This is necessary because the Meta API currently restricts access to comprehensive public sentiment data.

02. Manage – Stop negative sentiment in its tracks, shape narratives

We leverage our exclusive connections to offer specialised services, including Digital PR and social media take-down, as well as Corporate Fact-Checking.

03. Mend – Repair reputational damage, rebuild trust, and restore credibility with strategic actions.

We deliver credible, creative, and insight-driven communication during a crisis to protect reputations. Our approach involves rapid crisis response, controlling content sharing, content correction, and rigorous fact-checking, all supported by the DC group's readily available, award-winning in-house content team.