Base
Software Development in United States
Overview
Base AI building the AI Engagement OS for post-sale growth.
Most B2B companies invest heavily in winning customers - but lack the infrastructure to engage them after the deal closes. The result: fragmented customer journeys, low product adoption, missed expansion opportunities, and preventable churn.
Base fixes that.
We give companies a single platform to orchestrate the entire post-sale customer lifecycle — across onboarding, adoption, expansion, advocacy, and retention.
The Base platform analyzes customer signals across product usage, lifecycle milestones, and engagement touchpoints, and turns them into AI-driven customer journeys that run at scale.
This enables companies to move from reactive customer management to proactive, automated lifecycle engagement.
With Base, teams can:
• Drive product adoption and activation
• Identify and capture expansion opportunities
• Turn customers into advocates
• Increase retention and lifetime value
• Run lifecycle engagement programs at scale
Customer-Led Growth is the next phase of B2B revenue.
Base is building the operating system that powers it.
Tagline
The AI Engagement OS for Customer-Led Growth — from onboarding to advocacy.
EMPLOYEES
11-50 employees
FOUNDED
2019
HQ
Palo Alto, California
TYPE
Privately Held
Location
- Street
- —
- City
- Palo Alto
- Region
- California
- Postal code
- 94301
- Country
- United States
Email patterns
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FAQ
What is the company name?
base.ai is the website of Base.
What is the industry of the company?
Base (base.ai) is in the Software Development industry.
What products and services does the company offer?
Base (base.ai) lists these specialties: customer marketing, customer advocacy, reference management, customer engagement, customer led growth, advocacy marketing, reference automation, b2b customer advocacy, customer engagement, lifecycle marketing, customer marketing automation, b2b customer marketing, customer marketing strategy, retention marketing, upselling, customer journey, customer engagement marketing, CLG, Customer AI, Customer Insights, AI , Artificial Intelligence, Customer Experience , Scaled CS, Customer Success, Digital journeys, Post sale engagement, and Customer Experience.
When was the company founded?
Base (base.ai) was founded in 2019.
How many employees does the company have?
Base (base.ai) has 11-50 employees.
What is the company type?
The company type of Base (base.ai) is Privately Held.
Where is the company headquartered?
Base (base.ai) is headquartered in Palo Alto, California.
What is the address of the company?
The address of Base (base.ai) is Palo Alto, California, 94301, United States.
What are the social media accounts of the company?
The social media account of Base (base.ai) is LinkedIn.
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