Atheel CX

Atheel CX established in 2016, Atheel Holding is a dynamic and diversified holding company with a portfolio of businesses operating across various industries. Guided by a forward-thinking vision and a strong commitment to excellence, Atheel supports and develops companies that lead in their respective sectors.

Atheel CX by the Numbers

We are not just another solutions provider; we are your trusted solutions partner and transformation champion. Our regional reach, operational scale, and multilingual capabilities are a testament to our commitment to innovation and scalable excellence:

5M+ Monthly Transactions

5K Seat Capacity

20000 Employees

150+ Clients Served

25 Industries Covered

15+ Languages Supported (including Arabic, English, French, German, Spanish, Greek, Russian, Chinese, Turkish, Urdu, and Polish)

Regional Reach & Infrastructure

With corporate operations spanning the UAE, KSA, and Egypt, Atheel runs 5 strategic delivery sites in Egypt, including prominent facilities in Abbassia, Maadi, and the Technology Park.

This robust infrastructure enables us to seamlessly manage heavy transaction volumes while maintaining flawless service continuity for our global partners.

Globally Recognized Certifications & Compliance

Trust, security, and world-class quality underwrite everything we build.

Atheel Customer Experience is officially recognized and certified by NTRA & ITIDA, backed by globally recognized operational certifications:

Quality & Call Center Standards: ISO 9001:2015 Certified | ISO 18295 Call-Center Standard | ISO 10002:2018 Customer Satisfaction

Information Security: ISO 27001 Certified | PCI DSS Compliant

Operational Infrastructure: ITIL 4 Foundation

Safety & Environmental Management: ISO 45001:2018 | ISO 14001

Connect with us to learn how Atheel can elevate your customer management operations and accelerate your digital transformation journey.