Alterna CX
Software Development in United States
Overview
Alterna CX is a leading experience management software company, among the top 3% of vendors globally recognized by Gartner.
Alterna CX's AI-based solution streamlines and organizes all the CX “signals” generated by customers via surveys, text, complaints, social and digital conversations, and other interactions. Its machine learning tech then flags problems and opportunities to pay attention to, improving response times, reducing manual work, and showing what factors contribute most to CX quality and customer loyalty.
Tagline
Alterna CX Platform | Modern Way To Turn Customer Experience Into Results
EMPLOYEES
11-50 employees
FOUNDED
2016
HQ
Tampa, Florida
TYPE
Privately Held
Location
- Street
- 802 E Whiting St
- City
- Tampa
- Region
- Florida
- Postal code
- 33602
- Country
- United States
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FAQ
What is the company name?
alternacx.com is the website of Alterna CX.
What is the industry of the company?
Alterna CX (alternacx.com) is in the Software Development industry.
What products and services does the company offer?
Alterna CX (alternacx.com) lists these specialties: Customer Experience, Text Analytics, AI, Voice of Customer, Measurement Automation, Experience Improvement, NLP, Machine Learning, Net Promoter Score, Feedback Analysis, Sentiment Analysis, Customer Insights, Voice of Employee, Customer Satisfaction, and Market Research.
When was the company founded?
Alterna CX (alternacx.com) was founded in 2016.
How many employees does the company have?
Alterna CX (alternacx.com) has 11-50 employees.
What is the company type?
The company type of Alterna CX (alternacx.com) is Privately Held.
Where is the company headquartered?
Alterna CX (alternacx.com) is headquartered in Tampa, Florida.
What is the address of the company?
The address of Alterna CX (alternacx.com) is 802 E Whiting St, Tampa, Florida, 33602, United States.
What are the social media accounts of the company?
The social media account of Alterna CX (alternacx.com) is LinkedIn.
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