About
Frontline operators are asked to deliver speed, quality, consistency, safety, and personalisation - every shift, every guest, every time.
They are the engine room of the entire global economy.
81% of the world's professional workforce.
The chefs, waiters, bartenders, housekeepers, and operators who show up when everyone else is celebrating.
Who work Christmas Day, New Year's Eve, and every public holiday.
Who carry the brand on their backs and the guest experience in their hands.
And for all of time, they have been given one thing in return:
Ancient tools. Modern expectations.
Paper checklists. Static SOPs. Group chats. Layers of supervision. An LMS that nobody uses. The answer to every question: ask someone - and that someone is always busy.
Only 1% of global software spend has ever been built for them.
SMART OPERATOR exists to change this.
Through our three A's : Access, Autonomy and Agency
we deliver dynamic, intelligent information
to and from frontline operators
in real time.
Powered by Vision, Voice, and AI -
the three technologies working together
so the operator is always in the loop.
Not a platform.
Not an app.
An ecosystem
built across
Learning & Development, Ops Tools, and QA.
If you lead operations, run a venue, or manage a frontline team
we built this for you.
Elevating the human.
Every shift.
Details
- Tagline:
- Elevating the frontline operator | The first Operator Performance System
- Industry:
- Software Development
- Company size:
- 11-50
- Headquarters:
- LONDON
- London
- Org type:
- Privately Held
- Founded:
- 2025
- Follower count:
- 576
- Employee count:
- 18
