About
Globex Call Center Solution (GCS) is a multinational Business Process Outsourcing (BPO) company established in 2010, delivering customer experience and contact center solutions to businesses across the Middle East, Europe, and North America.
We help organizations improve customer satisfaction, increase operational efficiency, and scale their business through multilingual outsourcing solutions tailored to their needs.
Our services include Customer Support, Technical Support, Live Chat, Email Support, Social Media Moderation, Lead Generation, Telemarketing, Appointment Setting, Back-Office Operations, Data Entry, CRM Management, and Omnichannel Contact Center Solutions.
With operations in Egypt and the UAE, GCS combines experienced professionals, modern technology, and performance-driven processes to deliver reliable, scalable, and measurable business results.
Whether you're a startup looking to build your first support team or an enterprise seeking a trusted outsourcing partner, GCS is committed to providing flexible, high-quality solutions that grow with your business.
At GCS, we believe every customer interaction is an opportunity to strengthen relationships, build loyalty, and create lasting value.
Details
- Tagline:
- Your Brand, Our Voice
- Industry:
- Telephone Call Centers
- Company size:
- 10,001+
- Headquarters:
- Cairo
- Org type:
- Privately Held
- Founded:
- 2010
- Specialties:
- Customer Support, Technical Support, Contact Center, Call Center Services, Business Process Outsourcing (BPO), Omnichannel Customer Service, Live Chat Support, Email Support, Social Media Moderation, Lead Generation, Telemarketing, Appointment Setting, Back Office Support, CRM Management, Help Desk Services, Customer Experience (CX), Inbound Call Center, Outbound Call Center, Multilingual Support, and Outsourcing Solutions
- Follower count:
- 1965
- Employee count:
- 26