About
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems and data across the enterprise to driver customer loyalty, business growth and operational efficiency. We’re building AI where it matters, empowering employees to shape the future of customer experience through meaningful, real-world innovation. To learn more, visit www.genesys.com.
Details
- Tagline:
- Enabling organizations to orchestrate agentic customer experiences that drive loyalty, growth and efficiency.
- Industry:
- Software Development
- Company size:
- 5,001-10,000
- Headquarters:
- Menlo Park
- CA
- Org type:
- Privately Held
- Specialties:
- Call Center Software, Cloud Contact Center, Customer Experience Software, Contact Center as a Service, Customer Self-Service, Workforce Engagement Management, Workforce Planning, Enterprise Call Center, Outbound Call Center Services, Digital Customer Engagement, Conversational AI, Chatbots, Automated Routing, Web Messaging, SMS Messaging, and IVR Self-Service
- Follower count:
- 370494
- Employee count:
- 8760
