About

Freshworks Inc. (NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive. We give agile enterprises the depth they need to operate at scale, without the operational drag of legacy platforms.

Domain-specific AI built for IT, HR, finance and every business team on a decade of real service context.

Trusted by Seagate, New Balance, Nucor Corp, Sony Music Entertainment, McLaren Racing, and agile enterprises everywhere.

Details

Industry:
Software Development
Company size:
1,001-5,000
Headquarters:
  • San Mateo
  • California
Org type:
Public Company
Founded:
2010
Specialties:
Service Operations, IT Service Management, Freshservice, Freshdesk, Freddy AI, AI Agents, Domain-specific AI, Employee Experience, Customer Experience, Help Desk Software, Enterprise Service Management, IT Asset Management, Workflow Automation, Device42, FireHydrant, HR Service Delivery, Configuration Management (CMDB), Incident Management, Field Service Management, Omnichannel Support, Help Desk Software, and Workflow Automation
Follower count:
1283071
Employee count:
7783

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