Disney Institute

Disney Institute takes the world-renowned hallmarks of the Disney brand – leadership, customer service, employee experience and business innovation – and distills them into engaging professional development courses, keynotes and team workshops that are designed to elevate your performance, your career and your organization.

What makes us different? We take you well beyond learning textbook theory...to be able to benchmark proven best practices directly from a global business leader. Our learning programs at Walt Disney World® Resort and Disneyland® Resort include field experiences outside of the classroom into the business operations of Disney Parks and Resorts to observe firsthand how our methodologies are operationalized in real life, and how they can be adapted or applied to your industry.