CallTech Inc.

CallTech Inc. is a technology company established in 2024 at Izmir Technology Valley to modernize call center operations and bring them into the future with AI-powered solutions. Built on the expertise and experience of AdresGezgini Inc., CallTech is an innovative spin-off venture that makes a difference in call center automation and performance analysis.

Our flagship platform, calltech.app, is 100% cloud-based and powered by advanced AI algorithms. It aims to enhance the efficiency of call centers while maximizing customer satisfaction. Transforming call center processes, our technologies optimize workflows and provide a competitive edge with features like speech analytics, sentiment analysis, anomaly detection, and performance evaluation.

Our Solutions:

Speech Analytics-Extracts critical insights from conversations, offering valuable data for better decision-making.

Sentiment Analysis-Identifies the emotional states of customers and operators to foster more effective interactions.

Anomaly Detection-Quickly detects irregularities in conversations, preventing potential issues.

Performance Evaluation-Assesses operator efficiency and success through objective metrics.

Why Choose CallTech?

100% cloud-based solution-Seamless integration without the need for additional hardware or servers.

Constantly evolving technology-A system that continually updates itself with AI and machine learning algorithms.

Measurable success-Optimizes operational efficiency and customer experience with a data-driven approach.

Our Vision:

To become Turkey's leading provider of AI-powered call center automation technology and a strong player in the global market.

Our Mission:

To develop AI solutions that make call centers smarter, more efficient, and customer-centric.

CallTech focuses on integrating technology into your business processes to enhance customer satisfaction and strengthen call center performance.